Its question time

Working With Us

  • We work with clients across the UK. While we’re based in Yorkshire, much of our design work is done remotely using shared documents, video calls, and digital presentations. For local projects, we’re happy to arrange in-person visits where appropriate.

  • Absolutely. We offer a discovery call or meeting to understand your needs and see if we’re a good fit. There’s no obligation — it’s just a chance to chat and ask questions.

  • A brief overview of your project, your goals, and any relevant drawings or photos is a great start. From there, we’ll talk you through the next steps and tailor our process to your needs.

  • Yes, we often work alongside architects, builders, and other professionals. We believe great design is collaborative, and we’re happy to integrate into your existing team.

  • That’s entirely up to you. Some clients enjoy being hands-on, while others prefer us to lead the process. We’ll keep you involved at key decision points either way.

  • We can often step in part-way, depending on the stage of the project. We’ll review any existing plans or decisions and help bring clarity, consistency, and design direction.

  • Our work is mainly focused on private homes, but we’re also experienced in working with developers and small commercial clients who want a thoughtful, design-led approach.

    We also work with B2b clients, please refer the Professionals page.

  • Yes — we love tackling unique spaces and bringing creativity to compact or unconventional homes. Whether it’s a canal barge, van, houseboat, or other bespoke living environment, we apply the same principles of layered design, functionality, and spatial clarity to make the most of every square foot.

The 4D Process

  • Our 4D process is a step-by-step journey that starts with listening closely and ends with a home that truly reflects you:

    Discover: We explore your needs, lifestyle, and vision — tuning in to what you say, what you feel, and even what’s left unsaid. This deep listening uncovers the mood and meaning behind your ideas.

    Define: We shape these ideas into clear concepts and possibilities, focusing your vision and exploring how your space might come together.

    Design: We refine layouts, select materials and lighting, and develop every detail to create a space that is functional, beautiful, and uniquely yours.

    Deliver: We bring your vision to life, handing over a finished home that goes beyond surface style — layered with meaning, comfort, and authenticity.

    This approach is about more than decoration; it’s design that creates a home that truly reflects who you are.

  • Every project has its own rhythm, shaped by scope, complexity, and how quickly feedback can be exchanged. Timelines are flexible, ensuring the process moves at a pace that feels thoughtful, smooth, and responsive to your needs.

  • You’ll receive a complete design package — drawings, visuals, and a specification ready for your contractor. We can also provide ongoing consultation during implementation, giving you confidence that your design is realised smoothly.

  • Yes, we create mood boards as part of the concept phase, and where appropriate, we can arrange for material samples to be sent to you or viewed in local showrooms.

  • Yes — all design packages include clear, scaled 2D plans and elevations. We may also include lighting layouts, joinery drawings, and other details as needed.

  • Most designs are shared digitally in high resolution, but we can provide printed packs if preferred. Presentations can also be done via Zoom or in person where possible.

  • Definitely. We often help clients rework layouts to improve flow, function, or make better use of space — whether it's minor tweaks or full reconfigurations.

  • We allow for one round of revisions during each design phase, and if further tweaks are needed after completion, we can arrange additional updates on a flexible basis.

Trades, Suppliers & Collaboration

  • We can suggest tradespeople we’ve worked with previously and who have delivered good results for past clients. However, we recommend you carry out your own due diligence before engaging anyone, as all appointments are made at your discretion.

  • Yes — as part of our service, we’re happy to help coordinate with your chosen suppliers or installers to ensure smooth communication and timing, especially during the implementation phase.

  • Yes, we can prepare clear specifications to help communicate design intent — including dimensions, finishes, and functional requirements — to joiners, cabinetmakers, or other trades.

  • Absolutely. We’re happy to collaborate with your preferred contractors and integrate them into the process.

  • Yes — we can stay involved to help clarify design details, answer contractor queries, and support a smooth transition from design to implementation.

  • We can offer guidance and suggest names of people we’ve worked with previously, but we always advise clients to meet, assess, and formally appoint all contractors themselves.

Furniture, Fixtures & Materials

  • We can guide you toward kitchen furniture makers and suppliers we’ve worked with in the past. These aren’t formal endorsements, but we can explain what each company offers and help you shortlist options that suit your project style and budget.

  • We can suggest local or national suppliers our clients have used before, and help you compare materials and finishes. As always, we encourage you to explore options and make your own appointments.

  • Yes — we can offer impartial advice based on our experience with a wide range of brands that we have worked with across various kitchen projects, including Gaggenau, Bora, Miele, Wolf, Subzero, Liebherr, Siemens, Quooker, and Neff, among others.

    We’ll guide you based on what suits your lifestyle, layout, and budget — whether it’s integrated cooking, refrigeration, extraction or smart appliances, and although we don’t officially recommend specific manufacturers, we can help you weigh up options and find models that fit your lifestyle, budget and design.

    Final selection and purchasing will be entirely your decision, but we’re here to help you make informed choices.

  • Yes — we’ll guide you through selecting finishes that align with the design and your lifestyle, offering a curated selection to help narrow your choices.

  • Yes — thoughtful lighting is an integral part of every interior design project. We consider natural light, task needs, and ambiance to ensure each space is both functional and beautiful. This includes guidance on fixture types, placements, and controls, coordinated to complement your overall design.

    For clients who want a more in-depth approach, we also offer a dedicated lighting consultation. This specialist service dives deeper into bespoke fixture selection, detailed layout planning, and coordination with electricians or suppliers to bring the lighting design fully to life.

    Whether included as part of your interior design project or explored in a standalone session, our goal is to create spaces that are as well-lit as they are thoughtfully designed.

  • Yes — window treatment design and specification is part of our service. We guide you through options that suit your space, style, and budget, including blinds, curtains, shutters, or layered solutions.

    For a more focused, standalone review, we offer a Window Treatments Consultation — advisory only, covering style, materials, finishes, and installation guidance. No samples are viewed or brought. This session can be booked on its own or alongside a larger design project.

  • Yes — we can provide a full specification that includes suggested products, finishes, and suppliers, based on your brief and budget.

  • Yes — we can provide a full specification that includes suggested products, finishes, and suppliers, based on your brief and budget.

  • Yes — we can provide a detailed FF&E schedule outlining recommended pieces, specifications, and sourcing guidance for easy planning and procurement.

  • Yes — we can suggest furniture pieces that suit your space and help you budget accordingly. Whether you prefer high street, trade-only, or custom items, we’ll tailor the recommendations to your brief.

  • We can request samples on your behalf or point you to showrooms where you can explore finishes in person. Many of our trade contacts also provide sample kits for specific materials.

Fees & Budgeting

  • We typically offer fixed-fee packages based on project type/scope. This gives clarity from the outset, though some smaller or evolving projects may be charged hourly.

    For full details, please see our Services page.

  • Our Services page provides full pricing information, including VAT and any applicable taxes.

  • Yes, we have fixed-fee options available for certain project types. Please refer to the Services page for a full overview.

  • We tailor our approach to suit a variety of budgets and can discuss options with you during an initial consultation.

  • All fee inclusions and any potential extras are detailed on the Services page to ensure transparency.

  • We offer flexible payment options — please see the Services page for more information.

  • Deposits for trades or suppliers are separate from our fees and will be arranged directly between you and those providers.

Timescales

  • This depends on our current workload, but we typically begin new projects within 2–4 weeks. Do get in touch early so we can reserve your slot.

  • Each stage can take 2–6 weeks depending on the complexity and your feedback turnaround. We’ll provide a clear schedule at the start.

  • While we focus on providing expert design, consultancy, and detailed drawings, the overall timeline is influenced by factors beyond our control — such as project scale, how quickly decisions are made, contractor availability, and lead times for custom materials. We’ll support you with clear plans to help your build proceed smoothly.

  • In some cases, yes. If you’re working to a tight deadline, we’ll see if we can prioritise your project or offer a condensed version of our service.

  • Yes — some of our larger or phased projects run over 12–18 months. We’re happy to support long-term or staged work with clarity at each step.

  • Life happens! If you need to pause, we’ll agree a sensible point to stop and pick things up later. Our terms explain how this is handled fairly for both sides.